eFeedback
96% of unhappy customer experiences remain undiscovered and ignored on a typical on-line survey.
We developed eFeedback using a counter, wall or floor mounted kiosk to help close that gap with more reliable, honest responses.
What makes the OnSite Survey Kiosk more effective?
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OnSite surveys may be anonymous
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They are nonintrusive.
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They provide in-the-moment responses.
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OnSite surveys have proven to produce higher response rates.
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They are easy to implement.
Manage Your Survey OnLine
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eFeedback provides real-time summary of your responses accessible online from your browser.
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Manage all elements of your survey using your management portal.
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Create reports and charts and email them to management or team members.
Multi Language Surveys
eFeedback allows you to construct your survey in multiple languages, and allow your membesr to select the language they desire for taking your survey.
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Analytics
CU Feedback provides a series of reports and graphs to reflect the results of your survey. It also allows you to control your survey online using any browser.
Reports
Graphs & Charts
Online Administration
Survey Types
Decide the type of survey you want to start with - Thumbs Up or Down, Star Rating, or Smiley Faces.
Thumbs
Stars
Smileys
Kiosk Options
Remitrom offers several different types and styles of Kiosks.
Each are secure, metal construction designed for commercial duty.
Frequently Asked Questions
Can we use our own hardware?
Yes. You are welcome to purchase your hardware any where you like.
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How do I manage my account?
Login to your account using the password you setup initially. Click the “Settings” button at the top of the screen. You will be able to update information about your survey.
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Do you support multiple languages?
Yes, currently we support English, Spanish and French. We can, however, accommodate any number of languages.
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Is support included?
Absolutely. We offer free unlimited support (even during your free trial) to answer any questions you have.